Skip to content

Maintenance Guide

This guide covers regular maintenance tasks, updates, monitoring, and backup procedures for faneX-ID.

Regular Maintenance Tasks

Daily Tasks

  1. Health Checks:
  2. Verify all services are running
  3. Check system status endpoint
  4. Review error logs

  5. Monitor resource usage

  6. Backup Verification:

  7. Verify backups completed successfully
  8. Check backup storage availability
  9. Test backup restoration (weekly)

Weekly Tasks

  1. Log Review:
  2. Review application logs
  3. Check for errors or warnings
  4. Analyze performance metrics

  5. Review security events

  6. Database Maintenance:

  7. Check database size
  8. Review slow queries
  9. Analyze connection usage

  10. Plan for growth

  11. Integration Status:

  12. Verify all integrations are active
  13. Check integration health
  14. Review integration logs
  15. Test critical integrations

Monthly Tasks

  1. Security Review:
  2. Review user access
  3. Check for inactive accounts
  4. Review audit logs

  5. Update security policies

  6. Performance Analysis:

  7. Review performance metrics
  8. Identify bottlenecks
  9. Optimize slow queries

  10. Plan capacity upgrades

  11. Documentation Updates:

  12. Update configuration documentation
  13. Document changes
  14. Review procedures
  15. Update runbooks

Update Procedures

Pre-Update Checklist

  • [ ] Review release notes
  • [ ] Backup database
  • [ ] Backup configuration
  • [ ] Test in staging environment
  • [ ] Notify users of maintenance window
  • [ ] Prepare rollback plan

Update Steps

  1. Staging Update: 

    # Pull latest images
docker-compose pull

# Test update
docker-compose up -d

# Verify functionality
# Run tests

  2. Production Update: 

    # Schedule maintenance window
# Notify users

# Backup current state
docker-compose exec db pg_dump -U fanexid fanexiddb > backup.sql

# Pull updates
docker-compose pull

# Update services
docker-compose up -d

# Run migrations
docker-compose exec backend alembic upgrade head

# Verify update
# Monitor for issues

  3. Post-Update:

  4. Verify all services running
  5. Test critical functionality
  6. Monitor error logs
  7. Check performance metrics
  8. Notify users of completion

Rollback Procedure

  1. Stop Services: 

    docker-compose down

  2. Restore Previous Version: 

    # Restore previous docker-compose.yml
# Restore previous images
docker-compose up -d

  3. Restore Database (if needed): 

    docker-compose exec db psql -U fanexid fanexiddb < backup.sql

Backup & Recovery

Backup Strategy

Database Backups

  1. Automated Backups: 

    # Daily backup script
#!/bin/bash
BACKUP_DIR="/backups/fanexid"
DATE=$(date +%Y%m%d_%H%M%S)

docker-compose exec -T db pg_dump -U fanexid fanexiddb | gzip > "$BACKUP_DIR/db_$DATE.sql.gz"

# Keep last 30 days
find $BACKUP_DIR -name "db_*.sql.gz" -mtime +30 -delete

  2. Backup Storage:

  3. Local storage (primary)
  4. Off-site storage (secondary)

  5. Cloud storage (tertiary)

  6. Backup Verification:

  7. Test restore monthly
  8. Verify backup integrity
  9. Check backup size
  10. Monitor backup failures

Configuration Backups

  1. Export Configuration:
  2. System settings
  3. Integration configurations
  4. Workflow definitions

  5. User preferences

  6. Backup Files:

  7. Environment files (.env)
  8. SSL certificates
  9. Custom integrations
  10. Custom workflows

Recovery Procedures

Database Recovery

  1. Stop Application: 

    docker-compose stop backend frontend

  2. Restore Database: 

    # Restore from backup
gunzip < backup.sql.gz | docker-compose exec -T db psql -U fanexid fanexiddb

  3. Verify Data:

  4. Check record counts
  5. Verify critical data

  6. Test application functionality

  7. Restart Services: 

    docker-compose start backend frontend

Full System Recovery

  1. Infrastructure Recovery:
  2. Restore server configuration
  3. Restore network settings

  4. Restore firewall rules

  5. Application Recovery:

  6. Deploy application
  7. Restore configuration

  8. Restore SSL certificates

  9. Data Recovery:

  10. Restore database
  11. Restore file storage
  12. Verify data integrity

Monitoring

System Monitoring

  1. Resource Monitoring:
  2. CPU usage
  3. Memory usage
  4. Disk usage

  5. Network traffic

  6. Application Monitoring:

  7. Response times
  8. Error rates
  9. Request throughput

  10. Active users

  11. Database Monitoring:

  12. Connection count
  13. Query performance
  14. Database size
  15. Replication lag (if applicable)

Alerting

  1. Critical Alerts:
  2. Service down
  3. Database unavailable
  4. High error rate

  5. Security incidents

  6. Warning Alerts:

  7. High resource usage
  8. Slow response times
  9. Backup failures

  10. Integration failures

  11. Alert Channels:

  12. Email notifications
  13. SMS alerts (critical)
  14. Slack/Teams integration
  15. PagerDuty (on-call)

Log Management

Log Retention

  1. Application Logs:
  2. Retain 30 days
  3. Archive older logs

  4. Compress archived logs

  5. Access Logs:

  6. Retain 90 days
  7. Archive for compliance

  8. Secure storage

  9. Audit Logs:

  10. Retain 1 year minimum
  11. Archive for compliance
  12. Immutable storage

Log Analysis

  1. Error Analysis:
  2. Identify patterns
  3. Track error frequency
  4. Investigate root causes

  5. Implement fixes

  6. Performance Analysis:

  7. Identify slow requests
  8. Analyze resource usage
  9. Optimize bottlenecks
  10. Plan capacity

Performance Tuning

Database Optimization

  1. Index Optimization:
  2. Analyze query patterns
  3. Add missing indexes
  4. Remove unused indexes

  5. Monitor index usage

  6. Query Optimization:

  7. Identify slow queries
  8. Optimize query plans
  9. Use connection pooling

  10. Implement caching

  11. Database Maintenance:

  12. Regular VACUUM (PostgreSQL)
  13. Analyze statistics
  14. Reindex when needed
  15. Monitor table sizes

Application Optimization

  1. Caching:
  2. Implement Redis caching
  3. Cache frequently accessed data
  4. Set appropriate TTLs

  5. Monitor cache hit rates

  6. Resource Optimization:

  7. Optimize container resources
  8. Right-size instances
  9. Implement auto-scaling
  10. Monitor resource usage

Security Maintenance

  1. Regular Updates:
  2. Application updates
  3. Security patches
  4. Dependency updates

  5. OS updates

  6. Security Audits:

  7. Review access logs
  8. Check for suspicious activity
  9. Review user permissions

  10. Update security policies

  11. Compliance:

  12. Review compliance requirements
  13. Update policies
  14. Conduct audits
  15. Document procedures

Troubleshooting

Common Issues

  1. Service Won't Start:
  2. Check logs
  3. Verify configuration
  4. Check resource availability

  5. Review dependencies

  6. Performance Degradation:

  7. Check resource usage
  8. Analyze slow queries
  9. Review application logs

  10. Check network connectivity

  11. Integration Failures:

  12. Verify credentials
  13. Check network connectivity
  14. Review integration logs
  15. Test integration manually

Need help? Check the Troubleshooting Guide or contact support.